• Chamjari

    We Turn Research into Stories

    See Outside of the Jar You're In

    We see the whole picture, and help you make sense of it

    From Ethnographic Observation, to Interaction Design and Experience Architecture - we synthesize data and give you the insight you need to move forward, confidently.

  • Stats at a glance

    We let the results speak for themselves.


    Experiences designed


    Usability tests  conducted


    Ethnographic studies performed


    Wireframes created


    Clients served
  • Selected clients

    We love them all - but here are a few of our favorites


    Pre-Launch Experience Evaluation

    The convenience of Uber for the price of a bus ride, Split is changing the future of transportation. We helped them examine their new customer on-boarding process prior to launch, fine-tuning the sign up and first-ride experience to help people get the most out of this new service


    Visit Split.us | Download the App

    Amdocs (neé Celcite)

    Big Data Interaction Design

    What happens when you need to redesign a critical piece of software that mobile network operators like Verizon and AT&T use to manage their networks' performance?


    How do you visualize 100+ physical network cell sites, each producing 100,000s of data points per second?


    We know the answers to both of those questions.


    Learn more about Amdocs' RAN software and Celcite Acquisition


    Customer Research & Interaction Design Pattern Development

    Launching a suite of 20 or more cross-platform mobile apps to your worldwide team of 30,000 sales reps? Need to ensure that all of your custom-designed apps follow a consistent set of interaction design standards that work across iOS, Android and Microsoft mobile platforms?


    We've got your back.

  • an independent perspective

    Sometimes you need someone who will look critically at your assumptions - about your product, your audience and yourself - and help you view them from afar. We're experts at what we like to call "making bad news feel like good news." Nothing soft-pedaled: just honest, open and cogent feedback.

    Seasoned professionals

    We’ve been at this for over 20 years, and we’ve helped 100s of clients – from small, local businesses and artists to Fortune 50 companies – connect with their audiences in truly extraordinary ways.

    Teach & Share

    We won’t just give you recommendations – we’ll actually teach you how to develop research & experience design skills, and implement our methods, within your own practice, so that you can continue to thrive.

  • People

    Humans (mostly)

    Centered (usually) 

    Designers (always)

    Ben Levin

    Chief Agitator

    Agency veteran with deep expertise in UX, IxD, Analytics and Design Thinking. Avid butter coffee aficionado and serial entrepreneur.


    Bio | LinkedIn

    Andy Greenwood

    UX Research & Design

    A 12 year career in user research, analysis, design and globe-trotting. Often a dozen timezones away, always spot-on in his analysis.


    Linked In | Twitter

  • ways we can help

    It can be daunting to know where to begin. 

    May we suggest: with one step.

    A Roadmap for Your Experience Design Practice

    We've build UX/XD practices, User Research Strategies and Research facilities for some of the largest companies in the world. Let us help you plan and execute your buildout of your UX/XD practice - from practical advice on how to find and hire the best UX talent, to strategic guidance for selecting the best market opportunity on which to focus.

      Know where to get Lean

      Have ready access to a skilled Experience Designer and save  generous portions of precious sanity.


      We’ll work with you to apply our Experience Design skills in the most opportune way, and focus on the most critical aspects of your development cycle. You may need help with:


      • Audience needs definition
      • Functional prioritization
      • Iterating through design variants
      • Testing with users

      A booster shot for small agencies

      A full-time UX presence can offer a huge advantage as you extend your offerings.


      We help small agencies step their game up a notch by providing reliable, structured support for challenging projects.


      To help you decide if we’re a good match, we’ll start with our honest assessment of your situation. That could mean our perspective on your position in the marketplace, or an evaluation of a current project and where we think we can help.


      Because we believe in fostering relationships and not just billing hours, we can promise two things: this first step is free, and we’ll only recommend activities that we think will help move you and your business forward in a significant way.

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